Privacy Policy for North Street Dental
North Street Dental is committed to respecting and protecting your privacy.
This Privacy Policy explains when and why we collect personal information about our website visitors, customers and people who contact or interact with us, how we use it and how we keep it secure.
About North Street Dental North Street Dental, accessible from northstreet.dental
Our registered office is 5 North Street, Dudley, West Midlands, DY2 7DT.
North Street Dental is the Data Controller responsible for the personal information collected through this website.
Legal Basis for Processing
We process personal information submitted through our website contact forms on the basis of legitimate interests, allowing us to respond to enquiries and provide information about our services. Where required, we may process information based on your consent.
How do we collect personal information about you?
We obtain personal information about you that you provide to us through our website contact forms.
We also collect limited technical information about how visitors use our website through privacy-focused website analytics and standard website server logs.
What type of personal information is collected?
The information we collect from contact forms on this website is limited to your name, email address and phone number.
How do we use your personal information?
We collect your information so that our team can communicate with you and provide assistance.
This automated collection of information involves the use of cookies. Please see our Cookies Policy for further details about these.
We use Independent Analytics, a privacy-focused analytics platform, to help us understand how visitors use our website. Independent Analytics does not use advertising cookies, track visitors across other websites or create marketing profiles. The information collected is used solely to help us improve our website and understand how visitors interact with our content.
We may use carefully selected third-party service providers to host our website, manage website security and process form submissions.
Some website service providers may process information outside the UK. Where this occurs, appropriate safeguards are used in accordance with UK data protection legislation.
Website Enquiries and Patient Records
This Privacy Policy relates to information collected through our website. Separate privacy information relating to patient records and clinical treatment is available upon request.
How long do we retain your personal information?
We review our retention periods for personal data on a regular basis. We are legally required to hold some types of information for certain prescribed periods to fulfil our statutory obligations.
Website enquiries are retained for as long as reasonably necessary to respond to your enquiry, maintain business records and meet any legal or regulatory obligations.
Who has access to my information?
We will not pass on, sell or rent your information to any third parties.
Your rights about the information we hold on you
In this section, we have summarised the rights that you have under data protection law.
You have the right:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information where appropriate.
- Request restriction of processing in certain circumstances.
- Object to the processing of your personal information in certain circumstances.
- Request a copy of the information you have provided to us where applicable.
To exercise any of these rights, email us at info info@northstreet.dental or write to us at North Street Dental, 5 North Street, Dudley, West Midlands, DY2 7DT.
How we protect your information
We take appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.
Complaints
If you are unhappy with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). Further information is available from the Information Commissioner's Office at https://ico.org.uk
Use of Cookies
This website uses a limited number of essential cookies required for website functionality and security. For more information, please see our Cookie Policy.
Links to other websites
Our website contains links to other websites run by other organisations. We are not responsible for the privacy practices of those organisations or the content of their websites. You should read the privacy policies of these organisations before providing them with any personal information.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated on 19 April 2026.
If we change our Privacy Policy we will post the changes on this page.
Further information If you are still looking for more information then you can contact us through one of our preferred contact methods:
- By email info@northstreet.dental
- By post: North Street Dental and Implant Clinic, 5 North Street, Dudley, West Midlands, DY2 7DT
If you have any questions about this Privacy Policy or how we handle personal information, please contact us at info@northstreet.dental.
Simple but useful.
You can obtain further information about data protection laws by visiting the Information Commissioner’s Office website at ico.org.uk.